Thursday, November 22, 2007

Vodafone says its giving 1m custs a better deal - by ditching a restrictive condition

One million Vodafone customers get a better deal

From November 22, more than one million Vodafone Supa Prepay customers will benefit from having up to one year to use their top up credit*.

According to Vodafone General Manager of Products and Services, Kursten Shalfoon, Vodafone has listened to customers and extended the life of top up credit from 90 days to 365 days.

"We've found that many of our Supa Prepay customers prefer to top up in large amounts to take full advantage of what Supa Prepay has to offer including Free Weekends, BestMates, and TXT2000."

"Extending the time that credit can be used means customers can ensure they have enough credit to enjoy the special services only Supa Prepay can provide, but not have to worry about credit expiring after three months," he says.

Supa Prepay was originally launched with 90 days to use top up credits, in line with international trends towards shorter expiry periods – some as low as 30 days.

"Customer feedback was that we should bring back 365 day expiry, so we have," says Shalfoon.

* Vodafone is changing the Supa Prepay balance expiry period to 365 days – the change applies to top ups made on or after 22 November 2007.
For terms and conditions and more info visit www.vodafone.co.nz/supaprepay

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